Whether you are working on chat, call center or social media – leverage channels like WhatsApp, Facebook Messenger, Instagram, Line, Telephone, Email and more - all in a unified platform. Never miss any communication with a single dashboard.
Agent Routing System
Assign Conversations Easily to Your Team
Set customized agent routing systems to assign chat automatically according to the way that you need. Leverage round robin, first-come-first-serve and custom routing formulas to easily automate your business.
Advanced Reporting Dashboard
Build Powerful Analytics to Boost Productivity
Measure productivity with ‘first response time’ KPI metrics, resolved conversations, and more. Compare productivity against each agent and look at overall organizational performance.
Chat Bot Integrations
Leverage Automation & Artificial Intelligence
Build FAQ chat bots to easily automate easy responses and facilitate commerce. Or build more powerful Artificial Intelligence chat bots to automate entire conversations while adhering to standard operating procedures.
Build Better Customer Experiences Today
Advanced & localized chat solutions that are completely catered to any industry category.